Terms and Conditions
Last Updated: August 5, 2025
Welcome to Q5soft! These Terms and Conditions ("Terms") govern your access to and use of the services provided by Q5soft (referred to as "we," "us," or "our"), the brand name for the legal entity Q5Services, with its principal place of business in Thrissur, Kerala, India.
Our services include:
- Our website: q5soft.com
- Our SaaS products
- Custom software development services provided to our clients.
By accessing or using any part of our services, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.
1. Acceptance of Terms
These Terms constitute a legally binding agreement between you and Q5soft. Your use of our services signifies your acceptance of these Terms and our Privacy Policy. We may update these Terms from time to time, and your continued use of the services after any such changes constitutes your acceptance of the new Terms.
2. Services Provided
2.1. Website Access (q5soft.com)
We provide access to our website, q5soft.com, which offers information about our company, our services, and contact options.
- General Use: You are granted a limited, non-exclusive, non-transferable, revocable right to access and use q5soft.com for informational purposes and to inquire about our services.
- Modifications to Website: We reserve the right to modify or discontinue, temporarily or permanently, the website (or any part thereof) with or without notice.
2.2. Custom Software Development
Q5soft provides custom software development services to clients based on their specific requirements.
- Project-Specific Agreements: All custom software development projects will be governed by a separate, detailed written agreement (e.g., a Statement of Work, Master Services Agreement) executed between Q5Services and the client. This agreement will outline the scope of work, deliverables, timelines, payment terms, intellectual property rights, data handling responsibilities, and other specific terms relevant to the project.
- Data Controller/Processor: For custom software solutions, the client is typically the data controller, determining the purposes and means of processing data within the software. Q5Services acts as the data processor, meaning we process the data strictly according to the client's instructions and for the purposes defined in our contract with them. We do not use client data from custom software for our own purposes.
3. User Responsibilities and Conduct
- Lawful Use: You agree to use our services only for lawful purposes and in accordance with these Terms. You must not use our services in any way that violates any applicable local, national, or international law or regulation.
- Prohibited Activities: You agree not to:
- Reproduce, duplicate, copy, sell, resell, or exploit any portion of our services (including the website content) without our express written permission.
- Attempt to gain unauthorized access to our services, servers, or networks.
- Interfere with or disrupt the integrity or performance of the services.
- Transmit any viruses, worms, or other malicious code.
- Engage in any activity that is harmful, fraudulent, deceptive, threatening, abusive, harassing, defamatory, vulgar, obscene, or otherwise objectionable.
- Accuracy of Information: You are responsible for ensuring that any information you provide to us (e.g., through contact forms) is accurate, complete, and up-to-date.
4. Intellectual Property Rights
- Q5soft Intellectual Property: All content, features, and functionality of our website (q5soft.com), including but not limited to text, graphics, logos, icons, images, software, and their selection and arrangement, are the exclusive property of Q5Services or its licensors and are protected by Indian and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.
- Restrictions: You are prohibited from copying, modifying, distributing, selling, or leasing any part of our services or included software, nor may you reverse engineer or attempt to extract the source code of that software, unless laws prohibit those restrictions or you have our written permission.
- Client Data/Content: Any intellectual property rights related to data or content you provide to us for custom software development will be governed by the specific project-specific agreement.
- Custom Software IP: The intellectual property rights for custom software developed by Q5soft for clients will be explicitly defined and governed by the separate project-specific agreement.
5. Data Privacy
Our collection, use, and disclosure of your personal information are governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy at q5soft.com/privacy-policy to understand our practices.
6. Disclaimers
- "As Is" Basis: Our services are provided on an "as is" and "as available" basis, without any warranties of any kind, either express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement, or course of performance.
- No Guarantee: Q5soft does not warrant that the services will be uninterrupted, secure, error-free, or free of viruses or other harmful components. We do not warrant that the results that may be obtained from the use of the services will be accurate or reliable.
7. Limitation of Liability
To the fullest extent permitted by applicable law, in no event shall Q5soft, its partners, employees, agents, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the services; (ii) any conduct or content of any third party on the services; (iii) any content obtained from the services; and (iv) unauthorized access, use, or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence), or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.
8. Indemnification
You agree to defend, indemnify, and hold harmless Q5soft, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the services, including, but not limited to, any use of the services' content, services, and products other than as expressly authorized in these Terms, or your use of any information obtained from the services.
9. Severability
If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.
10. Entire Agreement
These Terms, together with our Privacy Policy and any project-specific agreements for custom software development, constitute the entire agreement between you and Q5soft regarding our services.
11. Contact Us
If you have any questions about these Terms, please contact us at: